Please read refund policy below, but if there is ever an issue, please contact us. We strive to provide value in every search.


Refund Policy?

Asset & Locator Searches - Data searches are just that, a search for data. ATEX Investigations does not guarantee that any data exists, and can not guarantee what type of data is found or returned to the client. This is especially true of the Asset & Locator searches. We strive to provide value in every search and invariably spend far more time in pursuing information where little is found. There are no refunds for this search.

Military Affidavits - It is extremely rare that we are unable to verify the individual with the required information through the Department of Defense. But there are individuals who can't be verified through the Department of Defense. In those cases, a "can't be verified" affidavit is provided that clients use in its place. There are no refunds for this search once submitted, with the only exception being when ATEX Investigations can't verify the individual, and if the client then indicates that they do not want a "can't be verified" affidavit.


Do you have Volume Discounts?

Yes, but only on the Military Affidavit Search. Please contact us at 888-876-8164 to discuss.


Do you have customer service?

Of course! Please email us any time at support@detectiveconsultant.com with any question or issue for a detailed timely response. You can also call us at 888-876-8164 during regular business hours.

________________________________________________________________

Terms & Conditions:

There is no guarantee or warranty regarding the information provided to the client, other than our best efforts will be made to provide information designed fulfill the client's request.

Searches - All sources used by ATEX Investigations are believed to reliable and accurate. There is no guarantee made, nor is a warranty intended, expressed or implied regarding the accuracy of the data. The information provided in the searches are conducted are for the exclusive use of the client for legitimate business or personal use. The information is strictly for the client's use and is not to be reproduced or distributed to others.

By using this service and conducting this search, the client acknowledges that the use is appropriate and within the confines of the law

Military Affidavit - This search only provides an affidavit determining if an individual is, or is not, currently Active in the US Armed Forces. It does Not provide any specifics regarding military service, which branch, dates of service, etc.

By ordering this service, you the client, agree that the information provided is to be used only for legal business and legitimate personal reasons. This information is not be used to bring any physical, emotional or financial harm to anyone, nor is it to be used for any illegal activity. You, the client, are the end user assumes all responsibility for use under any applicable laws.

ATEX Investigations shall not in any event be liable for any injury, loss, claim, damage, punitive, incidental or consequential damages of any kind relating from the use of our service and information provided, the delay in the production of information to the client, or any other matter beyond the control of ATEX Investigations. Check your local jurisdiction for limits of liability. You, the client, warrant that you are least 18 years of age and have the legal authority to enter into this agreement. You warrant and agree that as a condition of your use of any service provided by ATEX Investigations, that you will not use any information provided for any unlawful purpose or criminal act. ATEX Investigations is subject to accepted legal procedures and will, by production of accepted legal requests, comply with law enforcement requests for client information and their use of the services provided.